| Factors
| Mean value from last
|
| 7 days
| 30 days
|
| General customers satisfaction |
0,83  |
0,89  |
| Factors
| Mean value from last
|
| 7 days
| 30 days
|
| Overall pages customers satisfaction |
0,78 |
0,81 |
| The importance and usefulness of the pages for users |
0,93 |
1,02 |
| Factors
| Mean value from last
|
| 7 days
| 30 days
|
| Site content average grade |
0,77 |
0,80 |
| Navigation average grade |
0,75 |
0,82 |
| Design and quality of website average grade |
1,02 |
1,07 |
|
|
